If you suspect fraud or cybercrime:

• In England, Wales, or Northern Ireland, report it to Action Fraud

• In Scotland, contact Police Scotland on 101

• Report suspicious emails to the Suspicious Emails Reporting Service: report@phishing.gov.uk

Action Fraud offers advice on how to report:

·         Suspicious phone calls and text messages

·         Websites which look like a scam

·         Scam adverts

In March 2025 representatives from PSAG, the City of London Police, the National Economic Crime Centre, and the Pensions Regulator hosted a webinar to share progress and introduce a new fraud reporting service. Key updated include:

• Website detection tool: developed by PSAG and TPR’s data scientists, this machine learning tool identifies potentially illicit websites and enhances risk analysis

• Pledge to Combat Pension Scams campaign: over 700 organisations have pledged their support, with more than 400 self-certifications

• New reporting platform: the Fraud and Cyber Crime Reporting and Analysis Service (FCCRAS) programme will replace Action Fraud. This new platform, called Report Fraud, will:

  • Expand Action Fraud’s current public contact centre

  • Renovate the website and reporting tool

  • Implement a new crime and intelligence system, Foundry

  • Improve data accessibility

The new service aligns with the Home Office’sStop! Think Fraud, which already signposts savers to information about how to protect themselves from scams. Hints on minimising risks online including setting up 2-step verification can be found on this government provided website.